“Our big, lofty, audacious goal is that when we save £1 – through a combination of good insurance, good risk management, good claims management, tackling fraud etc. – and we add up all those pounds, that means a client can employ more teachers, more police officers, more social workers, more elderly care support staff,” he said. “Every pound we can save them is public money which they have the ability to reinvest into frontline services. That’s our drive, that’s our mission, and that’s what we come into work every day to do.”
